Refund policy.

Privacy Policy

Effective Date:

Brand: Offix (“we”, “our”, “us”)

Website: OffixLife

1. Introduction

At Offix, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us for support. By using our site, you agree to the terms described below.

2. Information We Collect

We collect the following types of information:

a. Device Information

Automatically collected when you visit the Site – such as your browser type, IP address, time zone, and browsing activity.

Purpose: To optimize our website, ensure security, and improve user experience.

b. Order Information

Collected during checkout – including your name, billing and shipping address, payment method, email, and phone number.

Purpose: To process your order, communicate with you, and prevent fraud.

c. Customer Support Information

Any details you share with our team when contacting us for help.

Purpose: To provide support and improve our service.

3. How We Use Your Information

We use your personal data to:

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  Process and fulfill orders

  
  


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  Communicate order updates and promotional offers

  
  


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  Improve our website and products

  
  


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  Prevent fraudulent activity

  
  


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  Comply with applicable laws and regulations

  
  

We do not sell or rent your personal data to any third party.

4. Data Sharing

We only share your information with trusted service providers (e.g. payment gateways, shipping companies, analytics tools) that help us operate our business.

All partners are required to protect your information and use it solely for the purpose of providing contracted services.

5. Cookies

Our website uses cookies to personalize your experience and analyze traffic.

You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.

If you request deletion, we will securely remove your personal data from our systems unless required by law to retain it.

7. Your Rights

Depending on your location, you may have the right to:

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  Access, correct, or delete your data

  
  


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  Withdraw consent for marketing emails

  
  


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  Request data portability
  
  To exercise these rights, contact us at offix.dz@gmail.com.

  
  

8. Minors

Our site is not intended for individuals under 16 years of age, and we do not knowingly collect personal data from children.

9. Security

We maintain industry-standard measures to safeguard your data against loss, misuse, unauthorized access, and disclosure. However, no online transmission is completely secure, and you use our site at your own risk.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates take effect immediately once posted on this page.

11. Contact

For questions, requests, or privacy concerns, contact us at:

📧 offix.dz@gmail.com